Using Exception Pricebook and Exception CPC Rates

Created by Valerie Liebold-Cox, Modified on Mon, 25 Sep, 2023 at 11:09 AM by Valerie Liebold-Cox

Using Exception Pricebook and Exception Volume Rates

Made by Valerie Liebold-Cox with Scribe

The Exception Pricebook is for approved devices and service rates. They require Approved notifications from the approval process. These devices have unique CPC rates. Note that including any other devices will show a blended CPC rate on the Deal screen.



1. Select the Exception Pricebook and find your device.

Screenshot of: Select the Exception Pricebook and find your device.

2. Click "Add"

Screenshot of: Click "Add"

3. Once the device is added, you will see the device has a line item called Exception CPC Rates. Select Add Volumes.

Screenshot of: Once the device is added, you will see the device has a line item called Exception CPC Rates. Select Add Volumes.

4. Click "Add Volumes"

Screenshot of: Click "Add Volumes"

5. Click the "Volume (B/W)" field and add in the included B/W Volume you want.

Screenshot of: Click the "Volume (B/W)" field and add in the included B/W Volume you want.

6. Click the "Volume (Color) 1" field and add in any included Color Volume you want.

Screenshot of: Click the "Volume (Color) 1" field and add in any included Color Volume you want.

7. Click "Save & Close" after you have entered all the fields you need regarding CPC Rates.

Screenshot of: Click "Save & Close" after you have entered all the fields you need regarding CPC Rates.

8. You will return to the Configurator screen. Hit Quick Save to save your changes.

Screenshot of: You will return to the Configurator screen. Hit Quick Save to save your changes.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article