Transfer call in Vonage Contact Center

Created by Craig Gaines, Modified on Mon, 18 Mar at 2:34 PM by Craig Gaines

Transfer call in Vonage Contact Center

Made by Craig Gaines with Scribe



1. While on the call you want to transfer, click consult.

2. Type the name or the number of the person you want to transfer the call to.

3. If you type a name make sure you select their name/number from the list below.

4. Click the transfer button at the bottom of the app if you want to do a cold transfer.

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