Case ID: 03953064
Account Name: Documation Inc.
Title: Collumn does not belong error
Error Message:
Solution:
When you see an error like this one: "Column XYZ does not belong to table Table”, this generally tells us that the e-automate version/build on the client (Help> About e-automate) does not match the e-admin version/build.
If you login to E-Admin, does your Database show that it needs to be upgraded?
I am attaching screenshots for your reference. Circled in red you can see where in e-admin it says it needs upgrade.
If this is the case, make sure to update the Database in e-admin so that the Needs Upgrade column is empty.
If the Database is in sync and you’re still seeing this error, you will need to verify that your E-Automate Clients have the same version/build that the server has
Highlighted in yellow you can see if the versions match. You will need to check Help> About e-automate (client) and Help> About e-admin (server) to see if they match.
If the client version/build is higher, then you will need to either upgrade Eadmin or uninstall Eautomate from the client and install the version that matches Eadmin.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article